Field Worker and Sales Staff Tracking with SmartOnsite
Field worker productivity tracking along with GPS route tracking is made easy with our intelligent SmartOnSite Mobile App and Web based software for managers.
Field worker productivity tracking along with GPS route tracking is made easy with our intelligent SmartOnSite Mobile App and Web based software for managers.
Smart-Onsite Application is made with a motto to provide the best services to people who are having complaints regarding various day-to-day issues. This system will not only work for people but will track each and every action taken by a service person/salesperson.Here Priority wise all kinds of complaints gets resolved which results into decrement in Service delays.
Complaints are those issues that are needed to be resolved quickly. These are the problems which are described by the people who are dissatisfied with any service. Solving day-to-day issues of people results into the productivity of service engineers.
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The supervisor can stay updated about the last known location of the employee. The location of the employee with timings is tracked very easily. Report on the whole trip location of the employee is viewed by the supervisor and employee.
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Being present and on time helps an employee strengthen their work credibility and work history. The attendance sheet is proof of Regularity in work. Attendance and punctuality are the key factors in any kind of work.
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Generally Regular Expense can’t be remembered. So Important expenses are needed to be noted down. Expenses can be various kinds that needs to be handled like travel, food, etc. Here all kinds of expenses are managed.
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Here those clients are included who are having complaints Regarding anything. Those clients who are complaining, their information are needed to be stored. Each and every client record is needed to be maintained. If Repeated complaints are occuring than Client Storage will be the solution for it.
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The customer is a king. Each and every customer has the right to request any service they want. And On-time Services should be provided to them. Complaints coming from the customers are needed to be Resolved within the time limit without any kind of delay. Customers can view status of complaints and take action accordingly.
read moreSmartOnSite is developed with advanced technology features to make the service and complaint management easier for onsite engineers or field service workers. The web application is helping the supervisors to register and assign the complaints to field engineers while the onsite field technicians can use a mobile application that enables them to accept the requests and work on them. The journey from travel to onsite work is logged in the application, that makes the job of supervisor easy to solve customer complaints.
An easy to use web interface for customers.
Complaints can be assigned and tracked from here.
To accept the details of tasks and location mapping.
Easy to report travel, service and expense.
Easy to integrate mechanism with existing ERP.
Smart-Onsite application is for managing salesperson, tracking locations and generating day-to-day work reports. Dual work is done like managing the salesperson and also providing services to people as well.SOS 2.0 is as follows:-
Visual charts of complaint progress, to keep all complaints on the same page and get things done. .
complaints are listed out and trips are managed on the go. Google Map integration to track an employee’s location.
A supporting statement of your value proposition. Entive your visitor to keep reading the high level details of your offering. Take total control of your reports.
SmartOnSite is built to help Small and Medium enterprises with field staff starting from 5 people onwards. We understand it is important to keep an eye on productivity of people and keeping the budget under control for technology. Our plans starts as low as Rs 50/Person per month.
Request a Free DemoSmart Onsite helps thousands of companies worldwide in daily work
We were in the need of the system which should not only Manage Client’s complaint but also Manage Employee’s task. And this requirement is fulfilled by NicheTech in a very fair manner. They have a solid process in place for project management and are very good at ensuring that the solution they provide will meet all of the project requirements.
By building this system they have made our work very easy. We are thrilled with the experience and expertise we received from NicheTech..
We are very impressed with the service they provided us. They fulfilled all our requirements by building this system. We liked their work very much and we desire to work with them again in the near future.
Their work process is very neat and elegant. They are creative and their customer service is great. The guys there respond very quickly to our feedback.
